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Telephone numbers in Colombia

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Telephone numbers in Colombia
Location
CountryColombia
ContinentSouth America
Access codes
Country code+57
International access00 followed by 1 or 3 digit carrier code
Long-distance0 followed by 1 or 3 digit carrier code

Number Plan

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Colombia operates a closed dialing plan, with all fixed line and mobile subscriber numbers being 10-digit.[1]

Nationally, all calls between subscribers are dialed as ten digits, with no prefix.

Number Dialing zone or Service
+57-3XX-XXXXXXX Mobile (cellular) services
+57-601-XXXXXXX Bogotá and Cundinamarca
+57-602-XXXXXXX Valle del Cauca, Cauca and Nariño
+57-604-XXXXXXX Antioquia, Chocó and Córdoba
+57-605-XXXXXXX Atlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre
+57-606-XXXXXXX Caldas, Risaralda and Quindío
+57-607-XXXXXXX Norte de Santander, Santander and Arauca
+57-608-XXXXXXX Boyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments (Casanare, Vichada, Guainía, Vaupés, Guaviare, Amazonas and Putumayo)

History

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Prior to September 2021, Colombia had fixed line subscriber numbers that comprised a single digit dialing zone and a 7-digit local number. These were converted to the new format by inserting "60" before the dialing zone.

There were various dial plans, with different access prefixes depending on the type of service. All such prefixes have been removed, except for international calls from landlines.

Landline service

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All landline subscriber numbers follow the pattern:

  • 60B-YXX-XXXX

Where B is the dialing zone (where the number is located), Y is 2 to 8 (or 9 for pay phones),[2][failed verification] and X is any digit.

Each department belongs to only one dialing zone.

Calls from landlines to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Calling internationally from Colombian landlines requires a carrier-selection code be included after the 00 IDD prefix, before the country code and foreign subscriber number:

  • 00A-XX... Where XX represents the destination country dialing code and A represents one of the national long-distance carriers, but new long distance operators are using 0Axy format:
00456 Claro Fijo
00444 Claro Móvil
00414 Tigo
005 Tigo
007 ETB
009 Movistar

Mobile service

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As with landlines, calls from mobile phones to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Mobile subscriber numbers follow the pattern:

  • 3MM-XXX-XXXX

where 3MM usually indicates the one of the country's mobile phone operators.

Prefix Mobile Operator
300

301

302

304

305

324

Tigo
302

323

WOM
304 Flash Mobile
304 Tigo UNE
304

305

ETB
305 Móvil Éxito
310

311

312

313

314

320

321

322

323

Claro formerly known as Comcel
315

316

317

318

Movistar
319 Virgin Mobile
324 Tigo UNE
333 Suma Movil
350

351

Avantel

Since Colombia adopted the mobile number portability, these 3MM codes only indicate the original operator when the subscriber obtained the number; individual subscriber numbers may use other operators.

Toll-free service

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Toll-free numbers follow the pattern:

  • 01-800-XXX-XXXX[3]

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services

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Toll-based service

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  • 01-900-XXX-XXXX
  • 01-901-XXX-XXXX

Dial-up Internet service billed per minute

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  • 01-947-XXX-XXXX
  • 01-948-XXX-XXXX

Emergency numbers

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  • 1-2-3, for all emergency services.
  • 1-1-2, for only Police services.
  • 1-1-9, for only Firefighting services.
  • 1-3-2, for only Ambulance services.

References

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  1. ^ "cambiala.gov.co" (in Spanish).
  2. ^ "Calling Colombia".
  3. ^ [1] Article 48 of Decree 25 of January 11, 2002, Ministry of Communications of Colombia, retrieved on April 7, 2017